Wilglobo

Privacy Policy

Last Updated: May 2026

Jurisdiction Notice

This Privacy Policy is governed by the laws of Alberta, Canada, including the Personal Information Protection Act (PIPA) and applicable federal privacy legislation.

1. Introduction

LaunchKit, operated by WilGlobo Digital Equity ("WilGlobo," "we," "us," or "our"), a company headquartered in Alberta, Canada, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our AI-powered website builder service ("Service"). By using LaunchKit, you consent to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide Directly

  • Account information: Email address, name, and password when you create an account
  • Business information: Business name, description, industry, and other details you provide when generating websites
  • Payment information: Billing details processed securely through Stripe (we do not store full credit card numbers)
  • Communications: Messages, feedback, and support requests you send to us
  • User content: Text, images, and other content you upload or create using the Service

2.2 Information Collected Automatically

  • Device information: Browser type, operating system, device identifiers
  • Usage data: Pages visited, features used, actions taken, time spent on the Service
  • Log data: IP address, access times, referring URLs, error logs
  • Cookies and tracking: See our Cookie Policy for details

2.3 AI Processing Data

When you use our AI features, your prompts and business descriptions are processed by third-party AI providers (such as OpenAI and Anthropic) to generate content. This data may be used by these providers according to their privacy policies. We recommend not including sensitive personal information in AI prompts.

3. How We Use Your Information

We use your information for the following purposes:

  • Service delivery: Generate, host, and manage your AI-powered websites
  • Account management: Create and maintain your user account
  • Payment processing: Process transactions and prevent fraud
  • Communication: Send service updates, security alerts, and support responses
  • Improvement: Analyze usage patterns to enhance and optimize the Service
  • Marketing: Send promotional communications (with your consent, and you can opt out anytime)
  • Legal compliance: Meet legal obligations and protect our rights

4. Information Sharing and Disclosure

We do NOT sell your personal information to third parties.

We may share your information with:

  • Service providers: Third parties who help us operate the Service (hosting, payment processing, analytics, customer support)
  • AI providers: Companies like OpenAI and Anthropic that power our AI features (subject to data processing agreements)
  • Payment processors: Stripe for secure payment handling
  • Legal authorities: When required by law, court order, or to protect rights and safety
  • Business transfers: In connection with a merger, acquisition, or sale of assets (you will be notified)

5. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption of data in transit (TLS/SSL) and at rest
  • Secure authentication and access controls
  • Regular security audits and vulnerability assessments
  • Employee training on data protection practices
  • Incident response procedures

Note: While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to:

  • Provide the Service and maintain your account
  • Comply with legal obligations (tax, accounting, regulatory requirements)
  • Resolve disputes and enforce agreements
  • Maintain business records as required by law

When you delete your account, we will delete or anonymize your personal information within 90 days, except where retention is required by law.

7. Your Rights and Choices

Under Alberta's Personal Information Protection Act (PIPA) and applicable privacy laws, you have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal retention requirements)
  • Withdraw consent: Withdraw consent for certain processing activities
  • Opt-out: Unsubscribe from marketing communications at any time
  • Data portability: Request your data in a commonly used format

To exercise these rights, contact us at privacy@wilglobo.com. We will respond within 30 days.

8. International Data Transfers

Your information may be transferred to and processed in countries outside of Canada, including the United States, where our service providers and AI partners operate. When we transfer data internationally, we ensure appropriate safeguards are in place, including data processing agreements with standard contractual clauses where applicable.

9. Children's Privacy

LaunchKit is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will promptly delete it. If you believe a child has provided us with personal information, please contact us immediately.

10. Third-Party Services

Our Service integrates with third-party services that have their own privacy policies:

We encourage you to review these policies to understand how these providers handle your data.

11. Governing Law

This Privacy Policy is governed by the laws of the Province of Alberta, Canada, including the Personal Information Protection Act (PIPA) and the federal Personal Information Protection and Electronic Documents Act (PIPEDA) where applicable. Any disputes shall be resolved in the courts of Calgary, Alberta, Canada.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on this page, updating the "Last Updated" date, and sending an email notification to registered users. Your continued use of LaunchKit after changes become effective constitutes acceptance of the updated policy.

13. Contact Us

For privacy-related questions, requests, or complaints:

WilGlobo Digital Equity - Privacy Office

Email: privacy@wilglobo.com

General: tech@wilglobo.com

Website: wilglobo.com

Alberta, Canada

If you are not satisfied with our response, you may contact the Office of the Information and Privacy Commissioner of Alberta at oipc.ab.ca.

Related Legal Documents

Terms of ServiceAI Usage DisclaimerCookie PolicyAcceptable Use Policy

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